Effective Date: October 9, 2026 for any Account created on or after that date. For an Account existing on that date, this version takes effect immediately, because it is a routine change under the Versions section below: it changes no obligation and updates only the index entries for the Sub-processors register and the Security page. Last Modified: October 9, 2026 Document Version: HUB-2026-10-09 v5.2
This is the legal hub for Itogai LLC (“itogai”). Everything itogai publishes that binds a customer is here. This page indexes the set and explains how it fits together. The documents it links to are what bind, and the Customer Terms of Service states which of them apply to you and in what order.
Start here
If you are using itogai, the Customer Terms of Service is the agreement you are under, and the Privacy Policy tells you what happens to data. Those two answer most questions.
If you are reviewing itogai for your company, the Data Processing Agreement, the Sub-processors register and the Product Surface Register are the three most people ask for.
If a colleague or a contact added you to someone’s itogai account and you want to know what that means, read the page Notice to people in our users’ networks at /legal/network-notice, written for exactly you, and Section 13.6 of the Privacy Policy, which sets out step by step what itogai does with your request and by when. Then write to privacy@itogai.com. You do not need an account to ask.
The documents
The agreements
| Document | What it covers | Path |
|---|---|---|
| Customer Terms of Service | The agreement between you and itogai. What you may do, what itogai owes you, fees, termination, liability, disputes | /legal/customer-terms-of-service |
| Acceptable Use Policy | What may not be done with itogai, how itogai enforces it, and how to report abuse or a security issue | /legal/acceptable-use-policy |
| Data Processing Agreement | itogai’s obligations when it processes personal data on your behalf. Includes the Standard Contractual Clauses configuration | /legal/data-processing-agreement |
| Bridger Terms | Applies only if you offer or request an introduction involving a fee | /legal/bridger-terms |
The privacy documents
| Document | What it covers | Path |
|---|---|---|
| Privacy Policy | What personal data itogai collects, where it comes from, how content is handled, who it is shared with, how long it is kept, and what rights you hold | /legal/privacy-policy |
| Cookie Policy | What is stored on your device, in which categories, and how to change your choice | /legal/cookie-policy |
The commercial terms
| Document | What it covers | Path |
|---|---|---|
| Service Schedule | Every price, plan, quota and conversion rate. If a price appears anywhere else and differs, this document governs | /legal/service-schedule |
| Support and Availability | What itogai commits to on uptime and on answering you, and what it deliberately does not commit to | /legal/support-and-availability |
The registers
| Register | What it records | Path |
|---|---|---|
| Sub-processors | Every third party that processes personal data on itogai’s behalf, what each receives, and where each processes it | /legal/sub-processors |
| Supported sources and import methods (informational) | Every source you can bring into itogai, grouped by the way data enters an account, with its status. Not a contract: the binding rules sit in the Customer Terms of Service and the Privacy Policy | /legal/data-sources |
| AI Providers | Every model provider, and the training commitment verified and dated for that provider | /legal/ai-providers |
| Product Surfaces | Every surface itogai runs on, what each may request from a device, and what each requests | /legal/product-surfaces |
Security, and people in our users’ networks
| Page | What it covers | Path |
|---|---|---|
| Security (informational) | How itogai protects the data in the Subscription Service, in plain words, and the one table of what itogai holds and does not hold today. Not a contract: the binding commitments sit in the Privacy Policy and the Data Processing Agreement | /legal/security |
| Notice to people in our users’ networks (informational) | For someone who never signed up: what itogai is likely to hold about you, why, where it came from, who receives it, how long it is kept, every right you have without an account, and how to be removed | /legal/network-notice |
Trademarks
| Document | What it covers | Path |
|---|---|---|
| Trademark Notice and Usage Guidelines | itogai’s seven marks, their status, and how anyone else may and may not use them | /legal/trademark-notice-and-usage-guidelines |
How this set is built
Three layers, and each changes differently. This is the reason a price change does not amend your contract, and the reason an amendment to your contract means something when one happens.
| Layer | Holds | Changes by |
|---|---|---|
| Durable | Rights, obligations, promises, definitions, and the outer limit of what itogai may do | Amending the document, with notice |
| Volatile | What itogai charges and delivers: prices, plans, quotas, conversion rates | Reversioning the Service Schedule |
| Operational | Who processes, what is read, what runs where | Updating the applicable register |
The registers exist so the contracts do not have to list vendors. A list of vendors inside a contract stops being accurate the moment a vendor is added, and then either the contract is wrong or every integration needs an amendment. A register is correct on the day it changes, and it carries the same notice obligation the contract would have.
No itogai contract or policy defines its scope by where itogai runs. Scope is defined by what itogai does, never by where: the Subscription Service means the itogai platform wherever and however it is accessed. A new surface is covered by every document from the day it exists. What is actually running, and what each surface asks for on your device, is in the Product Surface Register.
One definition of a material change
Every document and register on this page that governs personal data uses the same sentence:
A change is material when it expands the categories of personal data processed, expands the purposes of processing, expands the categories of recipients, or reduces a right the customer holds.
A material change carries at least thirty (30) days’ advance notice, by publication and by email to the registered account owner, with a route to object and a termination remedy where an objection cannot be resolved.
Everything else is published immediately with the version incremented and no advance notice.
And you can leave. Where a material change is adverse to you, you can end your agreement before it takes effect and get back the prepaid fees for the time you have not used, under Section 20.5 of the Customer Terms of Service. You do not have to justify it. itogai can change a price or a vendor without amending your contract, and this is what makes that fair.
Five documents on this page turn on something other than personal data, and each states its own trigger for the same thirty (30) days’ notice: the Acceptable Use Policy (a change that reduces a right you hold or expands what is prohibited in a way affecting existing use), the Trademark Notice (a change that narrows what you are permitted to do), the Service Schedule (a change to a price, quota, conversion rate or platform fee), the Bridger Terms (a change that reduces a right a Bridger holds, changes the platform fee, or adds a prohibited context), and Support and Availability (a change that reduces the availability target, lengthens the first response time, or narrows what support covers). The notice period is thirty days in every case.
To be told when something here changes, write to legal@itogai.com with the subject line “Register notifications”. Anyone may subscribe, whether or not they are a customer.
Versions
Every document carries an effective date, a last-modified date, and a version code in the form {CODE}-{YYYY}-{MM}-{DD} v{MAJOR}.{MINOR}. A major increment is a substantive change to an obligation or a right and carries notice. A minor increment is a clarification or a correction with no change to obligations.
On written request to legal@itogai.com, itogai will provide the version of any document on this page that was in effect on a date you specify.
Links that keep working
Every path on this page resolves, and every path that previously served one of these documents redirects permanently to its current path. The agreements incorporate these documents by reference, and a reference that does not resolve is a reference that does not bind. itogai treats a broken path here as a defect of the same severity as an outage.
The standing commitment
Every statement in every document on this page is true on the day it publishes and stays true afterwards. When the product changes, these documents change with it, in the same release or before it.
A document describing a product that no longer exists is not merely out of date. It is inaccurate, and itogai treats it as a defect rather than as housekeeping.
A document on this page describes the Subscription Service as designed. Whether a particular capability is available to a particular Account at a particular time is shown in the Subscription Service, so a capability becoming available never requires an amendment.
Where to write
| For | Write to |
|---|---|
| Legal notices, contract questions, abuse reports, security disclosures, arbitration and publicity opt-outs, sub-processor objections, audit requests, a countersigned Data Processing Agreement, a prior version of any document on this page | legal@itogai.com |
| Privacy questions, data subject access requests, requests to remove your information, appeals of a declined request, and the LGPD encarregado | privacy@itogai.com |
| Billing, plan changes, cancellations, refunds, pricing eligibility, and Bridger payouts | billing@itogai.com |
| Product support, account issues, outages, status, and data export requests | support@itogai.com or help@itogai.com, and itogai.app/support |
| Trademark permissions and misuse reports | trademarks@itogai.com |
| Demos, partnerships, sales, and the press and brand kit | demo@itogai.com |
| Anything that fits none of the above | info@itogai.com or itogai@itogai.com |
Three addresses send mail and do not receive it. no-reply@itogai.com sends transactional messages about your account, notifications@itogai.com sends product notifications, and intros@itogai.com sends introduction requests and the message that connects two people once an introduction is accepted. None of the three is monitored, and replying to any of them does not reach a person. To reach a person about an introduction, write to support@itogai.com.
They are named here so you can tell what is genuinely from itogai. Every itogai address ends in @itogai.com. itogai will never ask you for a password, a payment card or a one-time code by email, from any address, ever. Anything that does is not from itogai, and you can report it to legal@itogai.com.
Every address on this page that receives mail routes to a person who reads it, and itogai acknowledges anything sent to one within five (5) business days. Where another Legal Document states a shorter time for a particular kind of request, that shorter time governs. Where a specific law sets a shorter deadline for a request, that deadline governs and the Privacy Policy Section 13 states it.
Postal address: Itogai LLC Attn: Legal Department 4821 Jumping Way Lake Worth, Florida 33467 United States of America
Changelog
Amended October 9, 2026, version HUB-2026-10-09 v5.2. The Sub-processors entry now points at SP-2026-10-09 v5.1, which states where Konvex processes data, and the Security entry now points at SEC-2026-10-09 v5.1, which carries the dates of the current CASA Letter of Validation and of the first quarterly access review. This is a routine change to this page: no obligation on it changes, and every other entry is unchanged.
Amended October 9, 2026, version HUB-2026-10-09 v5.1. The Service Schedule entry now points at SS-2026-10-09 v5.1, which sets a Spark’s list price at USD $30, values a plan’s included Sparks at USD $20 each, and applies the region-adjusted discount to Sparks. This is a routine change to this page: no obligation on it changes, and every other entry is unchanged.
What changed from the prior hub page, and why.
- Fourteen documents, where the prior hub listed seven. This page is the fourteenth and is itself a Legal Document under Section 1.12 of the Customer Terms of Service.
- The three-tier structure is explained, so a reader can see why a price change does not amend their contract.
- The full address map is published, including the three send-only addresses, which makes the page usable as an anti-phishing check.
Amended September 21, 2026, before first publication. The standing commitment now says that every document describes the Subscription Service as designed.
Also amended September 21, 2026, before first publication, on the security, privacy and AI governance layer. Two informational pages join the hub: Security, at /legal/security, and Notice to people in our users’ networks, at /legal/network-notice. Neither is a contract and neither is incorporated by reference; the hub lists sixteen entries.
A copy of the prior version is available on written request to legal@itogai.com.
Document version: HUB-2026-10-09 v5.2. Published at itogai.app/legal/legal-hub.
© 2026 Itogai LLC. All rights reserved. itogai, the itogai logo, Trustbound, TrustGraph, TrustRings, TrustReach, and Akai are trademarks of Itogai LLC.