Effective Date: September 21, 2026. This page is informational and is not a contract. It is written for someone who has never signed up for itogai and who may be wondering what itogai knows about them. It carries, in plain words, the information the law asks a company to give a person whose data it received from someone else, and it points to the Privacy Policy of Itogai LLC (“itogai”) for the full legal statement. Where this page and the Privacy Policy differ, the Privacy Policy governs. Last Modified: September 21, 2026 Document Version: NN-2026-09-21 v5.0
If you want to be removed, write to privacy@itogai.com. You do not need an account, you do not need to know which user brought you in, and we acknowledge within five (5) business days.
1. Who this page is for
itogai is a relationship intelligence platform. The people who use it (our users) bring their own professional network into it: the people they email, meet, message and know. If someone you know uses itogai, some of your data may be in their account. This page tells you what that means.
You are the person this page is for if you have never created an itogai account and you think, or have been told, that someone who uses itogai has you in their network.
2. Who itogai is, and how to reach us
Itogai LLC is a company registered in Florida, in the United States. Our privacy contact is reachable at privacy@itogai.com, and by post at Itogai LLC, Attn: Privacy, 4821 Jumping Way, Lake Worth, Florida 33467, United States of America. For people in Brazil, the same address reaches our encarregado. We have no office or entity in any other country. Where the law requires us to name a representative in the European Union, the United Kingdom or Peru, the Privacy Policy states the representative’s details from the day the appointment takes effect.
3. How a user may have brought you in
A user brings data into itogai only by their own action, in one of five ways: by connecting an account they hold (for example, their email or calendar), by uploading an archive or a file they exported themselves (for example, a contact list), by uploading a conversation export they produced from a messaging app, by reading a page on their own screen and saving a contact from it, or by typing a contact in by hand. itogai does not read anything in the background, does not scrape any website or service, and does not collect anything about you from anywhere except what the user themselves already had.
4. What itogai is likely to hold about you, and what it does not
What it may hold. Your name; a work email address or a phone number, if the user had it; your employer and role, if the user had them; the dates and counts of your interactions with that user (when you last emailed, how often you meet); the group the user placed you in inside their own account; and, if the user turned on content signals for a source and you were in it, a small set of derived signals about the relationship (how recent, how reciprocal, how warm) that describe the relationship, not you. If the user asked itogai to enrich your record, it may also hold a confirmed work email, a current title and a company domain returned by an enrichment provider.
What it does not hold. The text of any email between you and the user: itogai reads email as metadata only, permanently, and never a message body. The text of any conversation the user imported: where the user turned on content signals, the text is read once, in memory, to derive the signals above, and it is never stored. Your photo, your location, your health, your finances, your politics, your religion or anything else sensitive: itogai does not derive or keep any signal that would reveal a category like these, even if a conversation happened to contain one. Anything about anyone under eighteen.
5. Why, and on what basis
Most of what itogai holds about you, it holds on behalf of the user, so that the user can take care of their relationship with you. The user is responsible for having a lawful reason to bring you in, and our terms require it of them.
For the small amount of processing itogai does in its own name about people who are not users (running the features that necessarily concern you, answering your requests, and keeping the rules below), we rely on our legitimate interest, and our users’ legitimate interest, in a service that helps people take care of the relationships they already have. We have written down the assessment that balances that interest against your rights, and a data protection authority can ask us for it.
6. The relationship-strength estimate
itogai produces a TrustGraph™ score for each relationship in a user’s network. It is a probabilistic estimate of how strong the relationship is, computed from the user’s own interactions with you. Three things matter about it:
- It is shown only to the user whose network you are in. You do not see it, other users do not see it, and nobody outside itogai receives it.
- It supports the user’s own judgment about whom to reach out to and when. It is not an assessment of your character, your creditworthiness, your employability or your eligibility for anything, it may not be used for any of those, and it produces no decision about you.
- It is an estimate, and it changes as interactions change. It is never presented as a fact about you.
The law calls an estimate like this “profiling”. We tell you that it exists, and the Privacy Policy Section 6 says what it is and is not.
7. What itogai never does with your data
itogai never sells it. itogai never shares it with anyone for their own purposes. itogai never combines what one user holds about you with what another user holds, to build a picture of you across accounts. itogai never uses it to train an AI model. itogai never sends you a message on its own: the only message you could ever receive because of itogai is one that a user wrote or reviewed and clicked send on themselves, or a message from itogai answering a request you made. And itogai never makes a decision about you.
8. Who receives it, and where it goes
To run the service, itogai uses a small number of providers: for hosting and the database, for sending the user’s messages and notifications, for the AI features a user invokes (the providers never keep your name beyond a short period their terms set for abuse monitoring, or not at all where itogai holds a zero-retention agreement, and never use it to train their models), and, only if the user asks for it, for enrichment. Every provider is listed, with its location, in the Sub-processors register at itogai.app/legal/sub-processors, and every AI provider in the AI Provider Register at itogai.app/legal/ai-providers.
itogai’s systems run in the United States. Our team accesses them from the United States and from Colombia and stores nothing locally. Where your data comes from the European Economic Area, the United Kingdom or Switzerland, the transfer rests on the European Commission’s Standard Contractual Clauses and the UK Addendum, and the Privacy Policy Section 10 states the full position, including the Data Privacy Framework from the day itogai is listed.
9. How long it is kept
For as long as the user keeps you in their account. When the user deletes you, deletes the import you came from, turns content signals off for the source you were in, or deletes their account, what itogai holds about you from that user is deleted, within thirty (30) days at the latest, and the deletion propagates through backups within ninety (90) days. You can ask for it to be deleted earlier, at any time, under the next section.
10. Your rights, and how to use every one of them without an account
You can ask itogai:
- to tell you whether it holds data about you and what it is;
- to correct anything that is wrong;
- to delete what it holds, or to remove you from a user’s account;
- to stop processing your data for relationship signals (to object), and we honour the objection;
- to restrict processing while a question is resolved;
- to give you a copy of the data you provided, where that right applies to you;
- not to be contacted by itogai, which we already do not do.
Write to privacy@itogai.com with enough for us to find you (your name and the email address or phone number a user is likely to hold). We acknowledge within five (5) business days. Because most of what we hold about you is held on a user’s behalf, here is exactly what happens: we tell you which user holds your data, unless telling you would breach a legal obligation; we forward your request to that user straight away and remove you from itogai’s own enrichment store, which is ours to decide; and if the user has not answered within thirty (30) days, we suppress your record ourselves, so that it is no longer processed for relationship signals, and we tell you and them. Where itogai is the one deciding, we answer within thirty (30) days (fifteen (15) in Brazil), extendable only where the law allows. Once you have been removed, itogai keeps a suppression record so that a later import from the same user’s sources does not bring you back. We may ask you to confirm your identity, and we use what you give us for that and nothing else.
11. How to complain
You can complain to itogai at privacy@itogai.com, and you can complain to a data protection authority: in the European Union and the EEA, the authorities listed at edpb.europa.eu; in the United Kingdom, the Information Commissioner’s Office at ico.org.uk; in Switzerland, the Federal Data Protection and Information Commissioner at edoeb.admin.ch; in Brazil, the Autoridade Nacional de Proteção de Dados at gov.br/anpd; in Colombia, the Superintendencia de Industria y Comercio at sic.gov.co; in Mexico, the Secretaría Anticorrupción y Buen Gobierno; in Peru, the Autoridad Nacional de Protección de Datos Personales; in Chile, the authority Chilean law names on the day you write; in Argentina, the Agencia de Acceso a la Información Pública; and in the United States, the Federal Trade Commission at ftc.gov or your state’s attorney general.
12. Why you were not told sooner
The law asks a company that receives your data from someone else to tell you within a reasonable time, unless doing so would take a disproportionate effort, in which case it must make the information public and protect your rights in other ways. For most of the ways a user brings people in (the addresses in years of email headers, the participants in a calendar, the names in a private chat export, a contact saved from a page on screen), sending each person a message from a company they have never dealt with, about a user they know, would be more intrusive than the processing it announced, and for many of them itogai holds no way to reach them at all. So itogai publishes this page, keeps a written assessment of that decision for each way data comes in, carries a line in every introduction email it sends itself saying how the sender came to use itogai and how to ask us for removal, and answers every request without an account. If you are reading this because a user pointed you here, that is the system working.
To be removed, write to privacy@itogai.com. You do not need an account, and we acknowledge within five (5) business days.
Changelog
New in this release. This page did not exist before September 21, 2026. It was added under Constitution Part 37 so that a person who never signed up has itogai’s own door: everything the law asks itogai to tell them, and the removal path, in one place.
Document version: NN-2026-09-21 v5.0. Published at itogai.app/legal/network-notice.
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